Source: https://smartmetrics.co/ru/faq/

# Questions and Answers

#### Analytics

- [What metrics does SmartMetrics Analytics provide?](https://smartmetrics.co/ru/faq/#a1)
- [Can i track other (not my) accounts?](https://smartmetrics.co/ru/faq/#a2)

#### Billing

- [How to cancel my subscription?](https://smartmetrics.co/ru/faq/#b1)

### Analytics

#### Q: What metrics does SmartMetrics Analytics provide?

SmartMetrics provides [Instagram](https://www.instagram.com) Analytics.

We provide following **metrics for accounts**:

- Followers count (total) by day
- Followers growth (relative) by day
- Followers gender
- Followers publicity (percentage of followers with private accounts)
- Potential Reach (maximum number of people that can see your post on activity tab)
- Geography of followers (countries, cities, map)
- Gained and lost followers (count by day, list of usernames)
- Profile engagement rate (which part of your followers interacted with your profile)

Also we provide following **metrics for posts**:

- Count of posts (by type), displayed by day
- Count of interactions (likes and comments) by day (Impressions)
- Detailed interactions (likes and comments for photo and viseo content) by day
- Posts engagement rate (which part of your followers interacted with your posts)
- Detailed stat of posts (with count of interactions and engagement rate)
- Best time for posting (based on interactions of your audience with your content)
- Most engaged types of posts
- Used filters and most engaged filters
- Used tags and most engaged tags

You can filter this data by tag or by time range.

Please read about all [features and metrics](https://smartmetrics.co/features/instagram-analytics).

#### Q: Can i track other accounts?

Yes, you can track your competitors, but some metrics will be unavailable: followers gender, privacy, geography, reach and gained and lost followers.

  

### Billing

#### Q: How to cancel my subscription?

Just contact us: hello@smartmetrics.co or use a link in payment confirmation.

  
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